Returns & Refunds

TEMAI wants you to be 100% satisfied with your new purchase. However, if you need to return an item, we're here to help. We offer returns within a 14 day time period once receiving your order. 

* You have 14 calendar days to return an item from the date you received it.

* Only items that have been purchased directly from TEMAI can be returned to TEMAI. TEMAI products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

* Please ensure that the item you're returning is repackaged with all the original items that were included when you received it.

A refund takes up to 10 business days to be credited back to your original payment method.